Notes for essay
? You need to identify just ONE real organisation, within either tourism, hospitality or the events sector, with a real problem about managing people.
o That is, the main business focus (strategy) of that company should be at its heart tourism, hospitality or events.
o It is strongly recommended that you use a different organisation for the case study than any you may have used before for a previous assignments while at
Brookes. This will help avoid any accidental (self-) plagiarism.
? Collate a range of evidence that will demonstrate the context of the sector and the organisation
? You will need to analyse and evaluate evidence related to managing people and problem in this area
? You also need to evaluate the supporting evidence if you use the appendices.
? All company data and information needs to be public domain.
? You cannot collect primary research: this is not a requirement of this assessment, and you do not have ethical approval to do so.
? Following an introduction to the report, you should introduce your chosen company to support and set the context for your case study report.
? Please include key organisational information and data about employment and employees within the company.
? This should include establishing the companys importance to their respective sector.
? All reports should analyse the companys HRM or SHRM approach, and in addition analyse the companys approach to equality, diversity and inclusion (EDI).
? Please integrate academic, peer-reviewed theories, concepts and/or models throughout this section, and cross reference to the appropriate appendices.
THE EMPLOYEE JOBS – What type or category of employee will you spotlight to analyse?
? Your report should identify ONE employee job type to exemplify with real-life scenarios of managing people. Examples of these might include: This list is not
exhaustive.
o Chef (may be described as: core and/or peripheral resource, maybe scarce resource for most senior/specialised)
o Pilot (may be described as: core and resource, probably scarce resource for most senior/specialised)
o Front desk (may be described as: most likely core or might have some additional peripheral (contracted/agency) staff for peak demand cover?);
o F&B manager (may be described as: maybe core or peripheral (contracted);
o Bar Staff (may be described as: most likely core plus likely to have a pool of additional peripheral (contracted/agency) staff for peak demand cover?);
o Housekeeping (Depends on the set up of the organisation: Might have directly employed housekeeping management, yet most actual housekeeper might be
core/part time directly employed; and/or plus likely to have a pool of additional peripheral (agency) staff for peak demand cover? They of course might
completely outsource the housekeeping function, and just have housekeeping management in-house);
o Event project manager (may be described as: maybe core or peripheral (contracted); professionally-accredited?)
o Festival volunteer (may be described as: peripheral temporary resources, unpaid, most likely very short term relationship)
? What information can you find on the employee job type on the company website, or other public domain sites?
? Look for academic articles to support your analysis and evaluation of the employee job type.
? What other information can you find on such jobs within academic empirical evidence you will need to support your claims with academic theory, models and
concepts.
? You should research real data and information about your chosen company and about chosen employee job type.
