Question Description
I’m working on a writing question and need guidance to help me learn.
Design of Everyday Things, Don Norman
Read Chapters 1 and 2.
As you read through these chapters I’d like you to save any observations you might have. These observations could be anything from:
A similar example of bad or good design
A statement that inspires you
A way you can apply Norman’s philosophy to your designs
Included in your observations I’d like you to tell me your ‘big take away’ from Design of Everyday Things so far.
make sense for interaction with physical objects, they are con-
fusing when dealing with virtual ones. As a result, affordances
have created much confusion in the world of design. Affor-
dances define what actions are possible. Signifiers specify how
people discover those possibilities: signifiers are signs, percep-
tible signals of what can be done. Signifiers are of far more im-
portance to designers than are affordances. Hence, the extended
treatment.
I added a very brief section on HCD, a term that didn’t yet exist
when the first edition was published, although looking back, we
see that the entire book was about HCD.
Other than that, the chapter is the same, and although all the
photographs and drawings are new, the examples are pretty much
the same.
a
Chapter 2: The Psychology of Everyday Actions
The chapter has one major addition to the coverage in the first edi-
tion: the addition of emotion. The seven-stage model of action has
proven to be influential, as has the three-level model of processing
(introduced in my book Emotional Design). In this chapter I show
the interplay between these two, show that different emotions
arise at the different stages, and show which stages are primarily
located at each of the three levels of processing (visceral, for the
elementary levels of motor action performance and perception; be-
havioral, for the levels of action specification and initial interpre-
tation of the outcome; and reflective, for the development of goals,
plans, and the final stage of evaluation of the outcome).
Chapter 3: Knowledge in the Head and in the World
Aside from improved and updated examples, the most important
addition to this chapter is a section on culture, which is of special
importance to my discussion of “natural mappings.” What seems
a
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