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GLIB 3197: Global Business Logistics
 
Case-Study Instructions, Individual Case-Study Written Submission
 
Two Case-Studies, Both are due different times of the semester, look at the D2L for due- dates
 
Name Case-Study Number Dates of Submission
 
Students with Last Name A to F
 
Case 1: Wal-Mart China: Sustainable Operations Strategy
 
And Case 2: Zara: IT for fast
 
Fashion
 
Found in D2L
 
Students with Last Name G to M
 
Case 1: Scotts Miracle- Gro: The Spreader Sourcing Decision
 
And Case 2: Wal-Mart China: Sustainable Operations Strategy
 
Found in D2L
 
Students with Last Name N to R
 
Case 1: Toyota: The Accelerator Crisis
 
And Case 2: ECCO A/S- Global Value Chain
 
Management
 
Found in D2L
 
Students with Last Name S to Z
 
Case 1: Zara: IT for fast Fashion
 
And Case 2: Wal-Mart China: Sustainable Operations Strategy
 
Found in D2L
 
Case Questions are provided in page no. 7
 
Instructions for Case-Write up (Make-sure you answer the Questions for the case)
 
1. Section 1- Introduction & Background: Start the case write-up with a summary of the case (minimum of 0.5 page and maximum of 1 pages)
 
2. Section 2 – Perspectives: This section describes the key people in the case as well as from external sources found. Describe the roles of each, and their leadership qualities (it may not be present in the case – do some research) (minimum of half page and a maximum of 1 pages)
 
3. Section 3- Connection to Logistics & Supply Chain: This section describes how this case and this company are related to logistics; tie it to the learnings in class, and the chapters in the book. What are some of the logistical functions this company would require to focus? (minimum of two-third of a page and a maximum of 1.5 pages)
 
4. Section 4 – Analysis: This section will describe the SWOT analysis from the case perspective (do not describe SWOT about the company. The SWOT should focus on the current case being discussed). Apart from the SWOT you will have pick one of these supply chain & Logistics theories and explain this case problem on the basis of one of these theories (please note that not all theories applies for all the cases- feel free to google search to learn more about them and apply it to the case), if you are unsure please check with the Instructor: (i) Resource-based view (RBV), (ii) Transaction cost analysis (TCA), (iii) Knowledge-based view (KBV), (iv) Strategic choice theory (SCT) (v) Agency theory (AT), (vi) Channel coordination, (vii) Institutional theory (InT), (viii) Systems theory (ST), (ix) Network perspective (NP), (x) Materials logistics management (MLM), (xi) Just-in-time (JIT), (xii) Material requirements planning (MRP), (xiii) Theory of constraints (TOC), (xiv) Total quality management (TQM), (xv) Agile manufacturing, (xvi) Time-based competition (TBC), (xvii) Quick response manufacturing (QRM), (xviii) Customer relationship management (CRM), (xix) Requirements chain management (RCM), (xx) Available-to-promise (ATP), (xxi) Order management system (OMS) (Minimum of 3 pages and maximum of 4 pages)
 
5. Section 5 – Issues, Actions and Consequences (this should include the questions that were asked): address all the issues the case has including the questions that were asked along with possible course of action and its consequence. You can use the format as issues followed by multiple actions and consequences. (minimum of 2 pages and a maximum of 4 pages)
 
Minimum length of written case: 7 pages (Times New Roman 12 Font Size, 1.5 line spacing, 1 inch margin on all sides)
 
Maximum length of written case: 12 pages (Times New Roman 12 Font Size, 1.5 line spacing, 1 inch margin on all sides)
 
Appendix: can contain figures and tables to explain the written portion
 
References: if using external sources please cite them in references.
 
Cases can be purchased from https://hbr.org/ (you can check with your peers if you like to
 
purchase)
 
Case-studies selection for the Case Presentation 1 (each group/participant will select a unique
 
case-study, i.e. no more than two groups/participant can present the same case-study):
 
1. Wal-Mart China: Sustainable Operations Strategy (Product number: 908D09-PDF- ENG)
 
2. Scotts Miracle-Gro: The Spreader Sourcing Decision (Product number: 908M78-PDF- ENG)
 
3. Toyota: The Accelerator Crisis (Product number: TB0243-PDF-ENG) 4. ECCO A/S-Global Value Chain Management (Product Number: 908M14-PDF-ENG) 5. Zara: IT for fast Fashion (Product Number: 604081-PDF-ENG)
 
a. Zara: IT for Fast Fashion, Spreadsheet Supplement (Product Number: XLS271- XLS-ENG)
 
CASE QUESTIONS
 
1- Wal-Mart China: Sustainable Operations Strategy
 
Presentation Case Questions:
 
1. Why do customers patronize Wal-Mart China stores? What does sustainability mean to them
 
and how important is it?
 
2. How should sustainability be incorporated in vendor selection and evaluation? How could
 
vendors be encouraged to participate in Wal-Mart China’s sustainability initiatives?
 
3. What are the distinguishing features of Wal-Mart China’s distribution system? How does it
 
achieve relatively high availability with similar levels of stock (weeks cover) to other companies?
 
4. How can Wal-Mart improve sustainability in its distribution and retail operations (consider
 
“reduce, reuse, and recycle,” as well as innovation)?
 
5. How should Wal-Mart China relate to the government and employees in advancing
 
sustainability?
 
2 – Scotts Miracle-Gro: The Spreader Sourcing Decision
 
Presentation Case Questions:
 
1. What are the strategic risks and benefits of outsourcing production of the Temecula plant to a
 
contract manufacturer(s) in china?
 
2. Financially compare two of the options (stay in Temecula, outsource to china). Include all
 
possible relevant financial measures and explicitly state important factors not included in the
 
financial analysis. Provide a brief assessment of the offshoring option.
 
3. What should Scotts do? Defend your answer.
 
3- ECCO A/S – Global Value Chain Management
 
Presentation Case Questions:
 
1. Describe the competitive environment of ECCO and Determine how well ECCO is positioned
 
(vis-à-vis the competitors) to take advantage of changes in the industry?
 
2. ECCO has a fully integrated vertical value chain. What are the pros and cons of this strategy?
 
What economic and strategic factors should be analyzed to answer this question?
 
3. Analyze the ECCO’s global value chain. How well does the configuration match the drivers in
 
industry?
 
4. How is family ownership affecting ECCO?
 
4- Toyota: The Accelerator Crisis
 
Presentation Case Questions:
 
1. What were the drivers of Toyota’s accelerator crisis? Why was Toyota facing a recall crisis?
 
2. In pursuing its global expansion, what tradeoffs did Toyota make? How effectively did they
 
manage the tension between global standardization and local responsiveness? Did they manage
 
their value chain activities effectively?
 
3. What should Akio Toyoda do now to restore Toyota’s reputation and position Toyota for
 
sustainable competitive advantage?
 
4. What lessons can other companies take from Toyota’s crisis?
 
5 – Zara: IT for fast Fashion
 
1. How do you advice salgado to proceed on the issue of upgrading Zara’s POS systems?
 
• Should the company upgrade the POS terminals to modern operating system?
 
• Should the company build in-store networks?
 
• Should the company give employees the ability to look up inventory balances for items in their own stores?
 
• Should the company give employees the ability to look up inventory balances for items in other stores?
 
2. What is Zara’s business model? How’s it different from the business model of other large
 
clothing retailers? What weaknesses, if any, do you see within this business model? Is this
 
scalable?
 
3. What information does Zara need to operate its business model?

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