Question 1
Which of the following is essential to consider with respect to managing a process to meet demand?
Question 2
If one organization is better able than most to respond to changes in demands or opportunities, we say that organization exhibits higher:
Question 3
Which of the following is not a benefit of using models in decision making?
Question 4
Supplying operations with parts and materials, performing work on products, and/or performing services are part of the firm’s:
Question 5
Marketing personnel and product designers must work closely with operations to successfully develop and produce new products because operations personnel can best judge how _____________ new product designs will be.
Question 6
Increasing the service offered to the customer makes it more difficult to compete on the basis of:
Question 7
In an assembly operation at a furniture factory, six employees assembled an average of 450 standard dining chairs per five-day week. What is the labor productivity of this operation?
Question 8
Which of the following would be least important in the pursuit of a time-based strategy?
Question 9
Which of these factors would be least likely to affect productivity?
Question 10
The external elements of SWOT analysis are:
Question 11
Which of the following features would not generally be considered common to all forecasts?
Question 12
A managerial approach toward forecasting which seeks to actively influence demand is:
Question 13
The owner of Darkest Tans Unlimited in a local mall is forecasting this month’s (October’s) demand for the one new tanning booth based on the following historical data:
Month Number of Visits
April 100
May 140
June 110
July 150
August 120
September 160
What is this month’s forecast using the naive approach?
Question 14
The dean of a school of business is forecasting total student enrollment for this year’s summer session classes based on the following historical data:
Year Enrollment
Four years ago 2000
Three years ago 2200
Two years ago 2800
Last year 3000
What is this year’s forecast using the naive approach?
Question 15
Given an actual demand of 105, a forecasted value of 97, and an alpha of .4, the simple exponential smoothing forecast for the next period would be:
Question 16
Making plans for how products that have reached the end of their useful lives will be dealt with is the primary subject of:
Question 17
Products or services with a high degree of similarity of features and components are called:
Question 18
Product life cycle management (PLM) incorporates all of the following except:
Question 19
Excitement characteristics are categories in the _________ model.
Question 20
Designing for recycling helps facilitate:
Question 21
Goods-producing organizations are not involved in service activities.
Question 22
Competitiveness relates to the profitability of an organization in the marketplace.
Question 23
A tracking signal focuses on the ratio of cumulative forecast error to the corresponding value of MAD.
Question 24
Many U.S. manufacturers are now shifting their focus from products to both product and process improvements.
Question 25
A disadvantage of standardization is the possibility of standardizing designs too early, which may make them difficult to modify in the future.