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MBA6012 Operations and Supply Management
Week 1 Knowledge Check
Question 1 
The systemic approach to operations management converts inputs into outputs through a transformation process.
Question 1 options:
                True
                False
Question 2 
SWOT stands for strengths, weaknesses, opportunities, and threats.
Question 2 options:
                True
                False
Question 3 
Positioning an organization is unrelated to a SWOT analysis.
Question 3 options:
                True
                False
Question 4 
To compete on quality, the entire company must focus on flexibility.
Question 4 options:
                True
                False
Question 5 
To compete on cost or price, a company has to walk through the process and get rid of any non-value-added procedures.
Question 5 options:
                True
                False
 
MBA6012 Operations and Supply Management
Week 2 Knowledge Check
Question 1
Project management is a methodical approach toward managing projects and reviewing and improving products and services.
Question 1 options:
True
False
Question 2
At the beginning of a project, a project charter has to be developed and approved.
Question 2 options:
True
False
Question 3
The design of a service can be unrelated to the service the customer needs or wants.
Question 3 options:
True
False
Question 4
Capacity Planning is the process of determining how much capacity a company has at the present and how much capacity is needed in the future to meet customer demand.
Question 4 options:
True
False
Question 5
RCCP is a constrained approach to planning.
Question 5 options:
True
False
MBA6012 Operations and Supply Management
Week 3 Knowledge Check
Question 1
A process map provides a visual display of all of the activities in a particular process.
Question 1 options:
True
False
Question 2
Flowcharts are ineffective tools for evaluating the effectiveness and efficiency of a series of processes
Question 2 options:
True
False
Question 3
Six Sigma usually uses the Define-Measure-Improve methodology
Question 3 options:
True
False
Question 4
Six Sigma can be used as a continuous process improvement and quality tool.
Question 4 options:
True
False
Question 5
Muther’s Grid is a tool for generating Six Sigma results in product quality.
Question 5 options:
True
False
 
MBA6012 Operations and Supply Management
Week 4 Knowledge Check
Question 1 Dr. Deming advocated the use of the Plan-Do-Check-Act (PDCA) cycle.
Question 1 options:
                True
                False
Question 2 The term “supply chain” was coined in the early 1950s
Question 2 options:
                True
                False
Question 3 The center-of-gravity technique is used to identify where to place a facility.
Question 3 options:
                True
                False
Question 4 Site selection criteria should include construction costs, land costs (acquisition or rent), access to customers, and the availability of education and training facilities.
Question 4 options:
                True
                False
Question 5 Just-in-Time finds its origins in W. Edward Deming’s concept of the Toyota Production System, which he called Lean.
Question 5 options:
                True
                False
 
 
 
 
 
MBA6012 Operations and Supply Management
Week 5 Knowledge Check
Question 1 One quantitative method for determining the appropriate amount of inventory to acquire is known as the economic order quantity (EOQ).
Question 1 options:
                True
                False
Question 2 The inventory turnover ratio is also called “inventory turns”.
Question 2 options:
                True
                False
Question 3 The Theory of Constraints postulates that every system has a constraint, or a bottleneck, which restricts the flow through the system.
Question 3 options:
                True
                False
Question 4 In TOC, the drum is the inventory at the constraint to keep the constraint constantly operating.
Question 4 options:
                True
                False
Question 5
In forecasting, Error = Forecast sales/demand – Actual sales/demand
Question 5 options:
                True
                False

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